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Privacy Policy (Hit Crafter Studios)

Effective Date: February 14, 2026

At Hit Crafter Studios, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us about services.

1) Information We Collect

Information you choose to share

  • Name, email address, phone number

  • Messages, inquiries, and project details you submit through forms or email

  • Any files or information you send (examples: references, links, notes, lyrics, assets)

Information collected automatically

  • Basic site usage data (pages visited, time on site, device/browser type)

  • IP address and general location based on IP

  • Cookies and similar technologies used for site functionality and analytics

2) How We Use Your Information

We use your information to:

  • Respond to messages and provide support

  • Schedule sessions, deliver services, and communicate about your project

  • Send important updates related to your booking or request

  • Improve the site experience, content, and services

  • Maintain security and prevent fraud or misuse

  • Comply with legal, tax, or accounting requirements when necessary

3) Payments

If you pay for services online, payments are handled by trusted third-party payment processors (such as Wix Payments, Stripe, PayPal, or similar). We don’t store full payment card details on our servers.

4) Cookies and Analytics

Our site may use cookies and analytics tools to understand how visitors use the site and to improve performance. You can control cookies through your browser settings and, where available, the site’s cookie preferences banner.

5) When We Share Information

We do not sell your personal information.

We may share limited information only when needed to:

  • Run the website and business (hosting, forms, scheduling, email, payments, analytics providers)

  • Comply with legal obligations or valid requests

  • Protect our rights, safety, and property, or the rights of others

6) Third-Party Tools and Links

Our site may include third-party tools or links (examples: embedded video, maps, scheduling apps, social platforms). These services may collect information according to their own privacy policies. If you interact with them, their policies apply.

7) Data Retention

We keep personal information only as long as needed to:

  • Provide services and maintain business records

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

8) Your Choices and Rights

Depending on where you live, you may have the right to request:

  • Access to the personal information we have about you

  • Corrections to inaccurate information

  • Deletion of your information (when legally allowed)

  • Opt out of marketing messages at any time

To make a request, contact us using the information below.

9) Security

We take reasonable steps to protect your information. No system is 100% secure, but we use standard safeguards to reduce risk.

10) Children’s Privacy

Hit Crafter Studios is not intended for children under 13, and we don’t knowingly collect personal information from children.

11) Updates to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated effective date.

12) Contact

If you have questions about this Privacy Policy or want to make a request, contact us:

Hit Crafter Studios
Email: cooper@hitcrafterstudios.com
Phone: (860) 390-7150
Location: 459 Sharon Tpke. Goshen, CT

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